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Will my professional bring a ladder?

The professionals come equipped with all of the tools they'll need to get the job done, along with basic supplies like nails, screws, glues, and so on.

If a ladder or other special equipment is needed, please let us know by reaching out to us through the chat bubble on the bottom right, a member of our team will update your installation accordingly.  This will help ensure that the pro has the appropriate ladder to match your ceiling height.

Have more questions?

If there's something our customer experience team can help with, you can chat with us from the hours of 6am - 12am ET (using the red chat icon on the bottom right corner of your screen), or email us any time using the email option in the chat menu. The more detail you provide, the more quickly we'll be able to assist.

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