You'll be able to text or call your assigned Pro with the options displayed on your Project card in the Angi App 24 hours before your booking start time.
We encourage you to reach out to your Pro if you have any questions or want to provide more details about the service requested. This line will be deactivated soon after the scheduled completion time of your booking.
At Angi, we take the privacy and security of customers and professionals very seriously, which is why we provide a masked phone number bridge for all bookings. The pro can't see your real number, and you can't see theirs.
Contacting your Pro is easy in the Angi App! Don't have the Angi App? Download today on your mobile device with the links below!
On the web? The phone number to reach your pro is available on your My Projects page.
To find the masked phone number:
- Locate the phone number / phone icon on your Project card in the "Project" tab on the Angi App, or My Projects page on web.
- You can text or call this number to reach your Pro. Make sure you're using the phone number tied to your account - the connection will not work if you call from any other phone.
- If you’re using a landline, you won’t be able to send or receive text messages to your Pro. If you need to change the phone number linked to your account to your mobile number, you can do so from your Account Settings.
Pros may take a little while to respond while they are in transit or on other jobs.
Not able to login to your account right now? Follow this link to reset your password.
Please note: if it’s your first time logging in, you’ll need to follow the password creation link and use the email address from your order with our Angi partner.
Have more questions?
If there's something our customer experience team can help with, you can chat with us from the hours of 6am to 12am ET (using the red chat icon on the bottom right corner of your screen), or email us any time using the email option in the chat menu. The more detail you provide, the more quickly we'll be able to assist.